We make every effort to ship your order together as quickly as possible. However, sometimes we may have to ship your items separately due to the location of our fulfillment centers. If your order is divided into more than one shipment, you are not charged any additional shipping fees.
We apologize for any error made in the processing of your order and for any inconvenience it may have caused. Our hassle-free Return and Exchange Policy makes it easy to correct your order, or get your money back.
If you received extra items that are not yours, please call us at (850) 400-5976 with the information from the items that are not yours.
If you are missing items from your order, please call us with detailed information of what is missing so we can reorder it for you or reimburse you.
If you received someone else's order completely, please call us for assistance with the order number from the order you did receive, as well as your order number so we can track your merchandise.